MAINTENANCE

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MAINTENANCE

At Wm Donnelly we have a large private maintenance side where we cover various maintenance contracts and service schemes to suit any potential customer. We have built this up over the years and have a large customer base in West Central Scotland.

With over 55 years experience in plumbing, heating, maintenance and repair we more than anyone know the expense that can be incurred if your heating breaks down unexpectedly or you have a plumbing disaster. As a local based family company we have carried out repairs and services in most of the houses in the East Kilbride area, firstly for the East Kilbride Development Corporation and then South Lanarkshire Council. No one knows the variety of heating systems and plumbing systems better than we do.

We have a long standing relationship with Homeserve PLC with whom we have been providing service for over 15 years. This company began as a subsidiary of South Staffordshire Water and is now the biggest independent facilities management company in this field in the country. They have partnerships with many of the big utility companies and insurance companies and utilise this relationship to sell maintenance cover for heating, plumbing and electrical. This allows us to carry out the maintenance work for West of Scotland Water, Northern Electric, The Royal Bank of Scotland and many more of the large utility companies.

Both directly and via other partner business’s we also carry out work for Npower, Scottish Power, The AA and AXA Assurance. Homeserve have very strict targets for the level of customer service and customer care provided by their contractors.

In the three years that the awards were ran Wm. Donnelly & Co. Ltd. won the award for the Top Gas Engineer in Great Britain on every occasion with two different engineers. We were also voted top Gas Contractor in Great Britain and were runners up twice. This is an achievement we, as a local based family company are extremely proud of.

We do our utmost to make sure our customers are given the best service possible on both a national and local level. This is achieved by constantly reminding all of our personnel that they are working in people’s home environment and that they must respect their homes as they would their own.

All of our Gas engineers are fully Gas Safe registered and we have Engineers on call 24 hours and 365 days of the year. Our office is also manned during normal working hours 7 days a week so you will always speak to a trained member of staff when you call.

Aggregate Review : All Reviews 5 out of 5 , 22 votes , 22 reviews
All  

Boiler repair was carried out quickly and the engineer was polite and helpful. Would highly recommend the company.

Glasgow   
All  

We picked Donnelly & Co to convert our ensuite shower room into a wet room. I am disabled and needed extra space so allow me to wash. We found that not only was the quality of workmanship excellent, the sales person Patrick showed care and understanding for the problems I was having. With his experience we were able to pick the correct fittings and finishings, which has given us not only a very functioning shower room, but one that we are delighted with. Thanks Guys

Glasgow   
All  

Thank you very much for the prompt response and repair of faulty RF Thermostat under warranty. Excellent service again! It is much appreciated. The after care is just as good as the original installation and just as important.

Stewartfield   
Review  

Great service. Good job well done

All  

I recently had Colin Cochrane out at my property to fix my boiler, his service was great. He went above and beyond to find the problem with my boiler staying until 9pm that night and returning the following morning when most engineers would have gave up. He managed to find the fault and now my boiler is fixed.

Glasgow   
All  

Had a Worcerster Bosch 30cdi with the Worcerster wave and filter fitted on Monday. What a difference to the old 10 year combi I had previously. Guys finished in one day and done dusted. The estimator Colin was great.

East Kilbride   
All  

I just wanted to say a big thanks to Michael Kyle for carrying out my gas boiler safety check. I thought this was going to be a waste of time as the previous engineer from another company had fixed flue that was not safe due to external works. Michael discovered again that my flue was unsafe after external work had been completed. He quickly disconnected my boiler due to safety risk. Michael was very professional, helpful and informative.

Glasgow   
All  

Professional service from start to finish, great staff and would totally recommend to anyone 🙂

New Boiler Installation  

Just a quick note to say how much we appreciate the professionalism, hard work, kindness and consideration shown by your installation team (the three engineers and the Electrician (names who we did not get) who visited our home to install a new boiler. We cannot forget Colin Robertson who visited our home on many occasions to get things moving.

This morning an engineer called at our home to check the filter which was really dirty and he cleaned this, this going that extra mile. Thanks to all we really appreciated this.

Your Team really are quite excellent and are a great credit to your company.

Westwood, East Kilbride   
All  

I’d like to pass on my thanks for a great installation done by Colin Cochrane– he was great at his work.

Aberdeen   
All  

We recently had a gas leak in our property and the engineer Bob was very helpful went over and above to get the problem sorted for us, coming back a second day to resolve the issue. Will defiantly recommend to family and friends.

Paisley   
All  

Had a combi boiler with nest fitted,excellent job would highly recommend. I had been dreading it as i had an old tank to be removed , they were reliable turned up when said unlike alot of tradesmen these days, were tidy, polite and done the job in a day, definately give them a call if considering any plumbing and heating jobs

GLASGOW   
All  

Friendly, efficient service fitting our new boiler. Really pleased with work and the boiler has made a massive difference to our heating and hot water - no problems with either now. Would recommend these guys.

East Kilbride   
All  

Great customer service, engineers are quick and thorough. Very punctual, clean and tidy. Always reliable and very easy to communicate with. I've recommended them to many friends and family too.

Scotland   
All  

Very pleased with new Nest installation. Experienced engineer who explained and installed the device. Great for controlling heating when your not at home.

East Kilbride   
All  

My recent installation went very smoothly. Wasn't sure about about the process and the guys at Donnellys took the time to explain everything to me which put my mind at ease. The engineer was punctual and proffesional and the communication was excellent throughout.

Glasgow   
New Gas Installation  

A quick note to say how much we appreciate the professionalism, hard work, kindness and consideration shown by Chris, Tam, Zander and Jake. They really are quite excellent and are a great credit to your company.

East Kilbride   
All  

I recently had a bathroom fitted by Donnelly's and I was very impressed with the work. The workmen were very professional and courteous, left a great job and tidied up after themselves too. Office staff I spoke to also were very helpful. Delighted with the overall job and experience.

Glasgow   
All  

Donnelly's have just installed a clos-o-mat toilet in my gran's house. She was very pleased with how efficient and friendly the plumber and electrician were and was happy with the service.

Glasgow   
All  

Jim Robertson was excellent in dealing with my repair. He found the fault very quickly and had the spare part in his van. Jim is welcome in our house any time.

Motherwell   
All  

I would like to thank you for the prompt and professional service I received from your company last week when my boiler decided water would be better flowing throughout the house than the pipes. Your engineer was on site and the parts were replaced before you could say 'what the hell did I do to deserve this?
Now that I know you can offer such a professional and speedy service, I will have no difficulty in recommending your company in future. Thank you for your assistance.

Airdrie   
All  

I cannot recommend this company highly enough. I had a Tado installation carried out by one of their engineers who was reliable,punctual,efficient & tidy! (Which was a big bonus for me!). My heating bills have greatly been reduced since my installation.

Glasgow   
Aggregate Review : All Reviews 5 out of 5 , 22 votes , 22 reviews
All  

We recently had a gas leak in our property and the engineer Bob was very helpful went over and above to get the problem sorted for us, coming back a second day to resolve the issue. Will defiantly recommend to family and friends.

Paisley   
New Boiler Installation  

Just a quick note to say how much we appreciate the professionalism, hard work, kindness and consideration shown by your installation team (the three engineers and the Electrician (names who we did not get) who visited our home to install a new boiler. We cannot forget Colin Robertson who visited our home on many occasions to get things moving.

This morning an engineer called at our home to check the filter which was really dirty and he cleaned this, this going that extra mile. Thanks to all we really appreciated this.

Your Team really are quite excellent and are a great credit to your company.

Westwood, East Kilbride   
All  

I just wanted to say a big thanks to Michael Kyle for carrying out my gas boiler safety check. I thought this was going to be a waste of time as the previous engineer from another company had fixed flue that was not safe due to external works. Michael discovered again that my flue was unsafe after external work had been completed. He quickly disconnected my boiler due to safety risk. Michael was very professional, helpful and informative.

Glasgow   
All  

We picked Donnelly & Co to convert our ensuite shower room into a wet room. I am disabled and needed extra space so allow me to wash. We found that not only was the quality of workmanship excellent, the sales person Patrick showed care and understanding for the problems I was having. With his experience we were able to pick the correct fittings and finishings, which has given us not only a very functioning shower room, but one that we are delighted with. Thanks Guys

Glasgow   
All  

My recent installation went very smoothly. Wasn't sure about about the process and the guys at Donnellys took the time to explain everything to me which put my mind at ease. The engineer was punctual and proffesional and the communication was excellent throughout.

Glasgow   
New Gas Installation  

A quick note to say how much we appreciate the professionalism, hard work, kindness and consideration shown by Chris, Tam, Zander and Jake. They really are quite excellent and are a great credit to your company.

East Kilbride   
All  

Boiler repair was carried out quickly and the engineer was polite and helpful. Would highly recommend the company.

Glasgow   
All  

Professional service from start to finish, great staff and would totally recommend to anyone 🙂

All  

Very pleased with new Nest installation. Experienced engineer who explained and installed the device. Great for controlling heating when your not at home.

East Kilbride   
All  

Donnelly's have just installed a clos-o-mat toilet in my gran's house. She was very pleased with how efficient and friendly the plumber and electrician were and was happy with the service.

Glasgow   
All  

I recently had a bathroom fitted by Donnelly's and I was very impressed with the work. The workmen were very professional and courteous, left a great job and tidied up after themselves too. Office staff I spoke to also were very helpful. Delighted with the overall job and experience.

Glasgow   
All  

Jim Robertson was excellent in dealing with my repair. He found the fault very quickly and had the spare part in his van. Jim is welcome in our house any time.

Motherwell   
All  

Thank you very much for the prompt response and repair of faulty RF Thermostat under warranty. Excellent service again! It is much appreciated. The after care is just as good as the original installation and just as important.

Stewartfield   
Review  

Great service. Good job well done

All  

Great customer service, engineers are quick and thorough. Very punctual, clean and tidy. Always reliable and very easy to communicate with. I've recommended them to many friends and family too.

Scotland   
All  

Friendly, efficient service fitting our new boiler. Really pleased with work and the boiler has made a massive difference to our heating and hot water - no problems with either now. Would recommend these guys.

East Kilbride   
All  

I’d like to pass on my thanks for a great installation done by Colin Cochrane– he was great at his work.

Aberdeen   
All  

Had a Worcerster Bosch 30cdi with the Worcerster wave and filter fitted on Monday. What a difference to the old 10 year combi I had previously. Guys finished in one day and done dusted. The estimator Colin was great.

East Kilbride   
All  

I cannot recommend this company highly enough. I had a Tado installation carried out by one of their engineers who was reliable,punctual,efficient & tidy! (Which was a big bonus for me!). My heating bills have greatly been reduced since my installation.

Glasgow   
All  

I recently had Colin Cochrane out at my property to fix my boiler, his service was great. He went above and beyond to find the problem with my boiler staying until 9pm that night and returning the following morning when most engineers would have gave up. He managed to find the fault and now my boiler is fixed.

Glasgow   
All  

Had a combi boiler with nest fitted,excellent job would highly recommend. I had been dreading it as i had an old tank to be removed , they were reliable turned up when said unlike alot of tradesmen these days, were tidy, polite and done the job in a day, definately give them a call if considering any plumbing and heating jobs

GLASGOW   
All  

I would like to thank you for the prompt and professional service I received from your company last week when my boiler decided water would be better flowing throughout the house than the pipes. Your engineer was on site and the parts were replaced before you could say 'what the hell did I do to deserve this?
Now that I know you can offer such a professional and speedy service, I will have no difficulty in recommending your company in future. Thank you for your assistance.

Airdrie   
Aggregate Review : All Reviews 5 out of 5 , 22 votes , 22 reviews
All  

Great customer service, engineers are quick and thorough. Very punctual, clean and tidy. Always reliable and very easy to communicate with. I've recommended them to many friends and family too.

Scotland   
All  

Had a Worcerster Bosch 30cdi with the Worcerster wave and filter fitted on Monday. What a difference to the old 10 year combi I had previously. Guys finished in one day and done dusted. The estimator Colin was great.

East Kilbride   
All  

Donnelly's have just installed a clos-o-mat toilet in my gran's house. She was very pleased with how efficient and friendly the plumber and electrician were and was happy with the service.

Glasgow   
All  

I cannot recommend this company highly enough. I had a Tado installation carried out by one of their engineers who was reliable,punctual,efficient & tidy! (Which was a big bonus for me!). My heating bills have greatly been reduced since my installation.

Glasgow   
All  

Very pleased with new Nest installation. Experienced engineer who explained and installed the device. Great for controlling heating when your not at home.

East Kilbride   
All  

I recently had Colin Cochrane out at my property to fix my boiler, his service was great. He went above and beyond to find the problem with my boiler staying until 9pm that night and returning the following morning when most engineers would have gave up. He managed to find the fault and now my boiler is fixed.

Glasgow   
All  

Professional service from start to finish, great staff and would totally recommend to anyone 🙂

All  

Had a combi boiler with nest fitted,excellent job would highly recommend. I had been dreading it as i had an old tank to be removed , they were reliable turned up when said unlike alot of tradesmen these days, were tidy, polite and done the job in a day, definately give them a call if considering any plumbing and heating jobs

GLASGOW   
New Gas Installation  

A quick note to say how much we appreciate the professionalism, hard work, kindness and consideration shown by Chris, Tam, Zander and Jake. They really are quite excellent and are a great credit to your company.

East Kilbride   
All  

I just wanted to say a big thanks to Michael Kyle for carrying out my gas boiler safety check. I thought this was going to be a waste of time as the previous engineer from another company had fixed flue that was not safe due to external works. Michael discovered again that my flue was unsafe after external work had been completed. He quickly disconnected my boiler due to safety risk. Michael was very professional, helpful and informative.

Glasgow   
All  

I would like to thank you for the prompt and professional service I received from your company last week when my boiler decided water would be better flowing throughout the house than the pipes. Your engineer was on site and the parts were replaced before you could say 'what the hell did I do to deserve this?
Now that I know you can offer such a professional and speedy service, I will have no difficulty in recommending your company in future. Thank you for your assistance.

Airdrie   
New Boiler Installation  

Just a quick note to say how much we appreciate the professionalism, hard work, kindness and consideration shown by your installation team (the three engineers and the Electrician (names who we did not get) who visited our home to install a new boiler. We cannot forget Colin Robertson who visited our home on many occasions to get things moving.

This morning an engineer called at our home to check the filter which was really dirty and he cleaned this, this going that extra mile. Thanks to all we really appreciated this.

Your Team really are quite excellent and are a great credit to your company.

Westwood, East Kilbride   
All  

I’d like to pass on my thanks for a great installation done by Colin Cochrane– he was great at his work.

Aberdeen   
All  

We recently had a gas leak in our property and the engineer Bob was very helpful went over and above to get the problem sorted for us, coming back a second day to resolve the issue. Will defiantly recommend to family and friends.

Paisley   
All  

Jim Robertson was excellent in dealing with my repair. He found the fault very quickly and had the spare part in his van. Jim is welcome in our house any time.

Motherwell   
Review  

Great service. Good job well done

All  

My recent installation went very smoothly. Wasn't sure about about the process and the guys at Donnellys took the time to explain everything to me which put my mind at ease. The engineer was punctual and proffesional and the communication was excellent throughout.

Glasgow   
All  

Boiler repair was carried out quickly and the engineer was polite and helpful. Would highly recommend the company.

Glasgow   
All  

We picked Donnelly & Co to convert our ensuite shower room into a wet room. I am disabled and needed extra space so allow me to wash. We found that not only was the quality of workmanship excellent, the sales person Patrick showed care and understanding for the problems I was having. With his experience we were able to pick the correct fittings and finishings, which has given us not only a very functioning shower room, but one that we are delighted with. Thanks Guys

Glasgow   
All  

I recently had a bathroom fitted by Donnelly's and I was very impressed with the work. The workmen were very professional and courteous, left a great job and tidied up after themselves too. Office staff I spoke to also were very helpful. Delighted with the overall job and experience.

Glasgow   
All  

Friendly, efficient service fitting our new boiler. Really pleased with work and the boiler has made a massive difference to our heating and hot water - no problems with either now. Would recommend these guys.

East Kilbride   
All  

Thank you very much for the prompt response and repair of faulty RF Thermostat under warranty. Excellent service again! It is much appreciated. The after care is just as good as the original installation and just as important.

Stewartfield   
Aggregate Review : All Reviews 5 out of 5 , 22 votes , 22 reviews
All  

We recently had a gas leak in our property and the engineer Bob was very helpful went over and above to get the problem sorted for us, coming back a second day to resolve the issue. Will defiantly recommend to family and friends.

Paisley   
All  

Had a Worcerster Bosch 30cdi with the Worcerster wave and filter fitted on Monday. What a difference to the old 10 year combi I had previously. Guys finished in one day and done dusted. The estimator Colin was great.

East Kilbride   
All  

I’d like to pass on my thanks for a great installation done by Colin Cochrane– he was great at his work.

Aberdeen   
Review  

Great service. Good job well done

All  

Donnelly's have just installed a clos-o-mat toilet in my gran's house. She was very pleased with how efficient and friendly the plumber and electrician were and was happy with the service.

Glasgow   
All  

Friendly, efficient service fitting our new boiler. Really pleased with work and the boiler has made a massive difference to our heating and hot water - no problems with either now. Would recommend these guys.

East Kilbride   
All  

Professional service from start to finish, great staff and would totally recommend to anyone 🙂

All  

Jim Robertson was excellent in dealing with my repair. He found the fault very quickly and had the spare part in his van. Jim is welcome in our house any time.

Motherwell   
All  

Boiler repair was carried out quickly and the engineer was polite and helpful. Would highly recommend the company.

Glasgow   
All  

Very pleased with new Nest installation. Experienced engineer who explained and installed the device. Great for controlling heating when your not at home.

East Kilbride   
All  

We picked Donnelly & Co to convert our ensuite shower room into a wet room. I am disabled and needed extra space so allow me to wash. We found that not only was the quality of workmanship excellent, the sales person Patrick showed care and understanding for the problems I was having. With his experience we were able to pick the correct fittings and finishings, which has given us not only a very functioning shower room, but one that we are delighted with. Thanks Guys

Glasgow   
New Boiler Installation  

Just a quick note to say how much we appreciate the professionalism, hard work, kindness and consideration shown by your installation team (the three engineers and the Electrician (names who we did not get) who visited our home to install a new boiler. We cannot forget Colin Robertson who visited our home on many occasions to get things moving.

This morning an engineer called at our home to check the filter which was really dirty and he cleaned this, this going that extra mile. Thanks to all we really appreciated this.

Your Team really are quite excellent and are a great credit to your company.

Westwood, East Kilbride   
All  

Great customer service, engineers are quick and thorough. Very punctual, clean and tidy. Always reliable and very easy to communicate with. I've recommended them to many friends and family too.

Scotland   
All  

Thank you very much for the prompt response and repair of faulty RF Thermostat under warranty. Excellent service again! It is much appreciated. The after care is just as good as the original installation and just as important.

Stewartfield   
All  

Had a combi boiler with nest fitted,excellent job would highly recommend. I had been dreading it as i had an old tank to be removed , they were reliable turned up when said unlike alot of tradesmen these days, were tidy, polite and done the job in a day, definately give them a call if considering any plumbing and heating jobs

GLASGOW   
All  

I just wanted to say a big thanks to Michael Kyle for carrying out my gas boiler safety check. I thought this was going to be a waste of time as the previous engineer from another company had fixed flue that was not safe due to external works. Michael discovered again that my flue was unsafe after external work had been completed. He quickly disconnected my boiler due to safety risk. Michael was very professional, helpful and informative.

Glasgow   
All  

I recently had Colin Cochrane out at my property to fix my boiler, his service was great. He went above and beyond to find the problem with my boiler staying until 9pm that night and returning the following morning when most engineers would have gave up. He managed to find the fault and now my boiler is fixed.

Glasgow   
All  

I cannot recommend this company highly enough. I had a Tado installation carried out by one of their engineers who was reliable,punctual,efficient & tidy! (Which was a big bonus for me!). My heating bills have greatly been reduced since my installation.

Glasgow   
All  

I would like to thank you for the prompt and professional service I received from your company last week when my boiler decided water would be better flowing throughout the house than the pipes. Your engineer was on site and the parts were replaced before you could say 'what the hell did I do to deserve this?
Now that I know you can offer such a professional and speedy service, I will have no difficulty in recommending your company in future. Thank you for your assistance.

Airdrie   
All  

My recent installation went very smoothly. Wasn't sure about about the process and the guys at Donnellys took the time to explain everything to me which put my mind at ease. The engineer was punctual and proffesional and the communication was excellent throughout.

Glasgow   
New Gas Installation  

A quick note to say how much we appreciate the professionalism, hard work, kindness and consideration shown by Chris, Tam, Zander and Jake. They really are quite excellent and are a great credit to your company.

East Kilbride   
All  

I recently had a bathroom fitted by Donnelly's and I was very impressed with the work. The workmen were very professional and courteous, left a great job and tidied up after themselves too. Office staff I spoke to also were very helpful. Delighted with the overall job and experience.

Glasgow   

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